Terms of Service
Last updated: November 9, 2026
These Terms explain the conditions for using Vozyx, an interactive fiction service where you explore a persistent story world and interact with AI-driven fictional characters.
Vozyx is provided by ZYXIR PTE. LTD. (company registration number 202544810N), 60 Paya Lebar Road #04-50 Paya Lebar Square, Singapore 409051 ("we" or "us").
1. Eligibility
You must be at least 18 years old to create an account or use Vozyx. You must provide an accurate date of birth and meet the eligibility requirements for the market where the service is available. We may restrict an account when we reasonably believe the user does not meet these requirements.
2. Your Account
Keep your sign-in method secure and provide accurate account information. Do not share or sell your account, impersonate another person, or use another person's credentials. Contact us if you suspect unauthorized access.
3. The Story and AI Characters
Vozyx is a single-player story experience. Its characters are fictional, and their dialogue may include both authored text and AI-generated replies. AI can make mistakes, produce unexpected content, or misunderstand your choices. Character statements are not professional advice or reliable statements of real-world fact. Do not rely on them for medical, legal, financial, or emergency decisions. If you are in immediate danger, contact local emergency services.
Before entering a world, you must separately review the AI disclosure and accept the AI Processing Consent. Training consent is optional and off by default; declining it does not prevent ordinary story use. You can withdraw processing or training consent in Settings. Withdrawing processing consent stops access to the AI story features without deleting your account.
4. Acceptable Use
You must not:
- Solicit or submit unlawful content, child sexual exploitation or abuse material, threats, hateful abuse, or content encouraging self-harm.
- Use the service for fraud, impersonation, or infringement of another person's privacy or intellectual property rights.
- Attempt to bypass age checks, content safeguards, purchase verification, or usage limits.
- Access other people's data, disrupt the service, or introduce malicious software.
5. Your Content
You retain your rights in the text and other material you provide. You give us the permission needed to operate the service, including storing your story data, processing relevant context to generate replies, and reviewing safety reports. This permission does not replace the separate optional consent required for model training. Story worlds, characters, and authored material belong to Vozyx or their respective rights holders.
6. Safety, Reports, and Appeals
You can report AI content within the app. Reports may be reviewed with the reported reply, relevant input and story context, and safety evidence. We may block a request, provide an approved fallback, restrict a story session, or suspend an account when needed to enforce these Terms or address safety concerns. You can submit an appeal through the available in-app appeal process or contact us. Evidence needed for an investigation or legal obligation is handled as described in the Privacy Policy.
7. Dialogue Packs and Message Allowances
Paid dialogue packs are one-time purchases that add the message allowance shown at purchase to your Vozyx account. They do not renew automatically, and purchased allowance does not expire. Your purchased balance stays with your Vozyx account and can be used across your worlds and supported devices. Before confirming a purchase, review the price and message allowance shown in the app and the store.
Purchases are billed through the Apple App Store or Google Play. Use the store's refund process where applicable; your statutory consumer rights remain unaffected. A refund or purchase revocation removes only the unused allowance from that purchase, and restoring a purchase does not add the same allowance twice. Deleting your Vozyx account ends access to any unused purchased allowance and does not itself request a store refund.
Free allowances and their availability are shown in the app. A failed turn or a system fallback that is designated as free does not consume message allowance; any reserved allowance for that turn is returned. You can use the in-app restore-purchases option to request verification of eligible purchases for the account to which they belong.
8. Account Deletion and Restrictions
You can request account deletion in Settings or at https://vozyx.com/account-deletion. Account access is disabled and associated data is processed for deletion as described in the Privacy Policy. Archiving a world or starting a new story is not an account-deletion request. We may restrict or end access for a breach of these Terms, subject to applicable law and available appeal procedures.
9. Service Availability and Your Rights
We do not guarantee uninterrupted service, error-free AI replies, or any particular story outcome. Nothing in these Terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Contact us if a service or purchase does not work as described.
10. Changes
We will communicate material changes through the app. Where renewed acceptance is required, we will request it and record the document version you accept.
11. Contact
For questions about these Terms or an appeal, contact support@vozyx.com. For personal-data requests, contact privacy@vozyx.com.